HCLTech Hiring Process Associate - BA BCom BBA Freshers Gurugram

Company Name:
HCLTech

About Company:
HCLTech is a leading global IT services and consulting company, offering innovative technology solutions and business process services. With a strong focus on client success and operational excellence, HCLTech provides career opportunities for graduates to work in a dynamic international environment.

Job Role:
Process Associate – Order Management / E-Mail Support

Location:
Client Site, Unitech Signature Tower, Gurugram, Haryana

Job Responsibilities:

Process and manage customer orders with high accuracy and efficiency.

Handle client inquiries via email and maintain internal client databases.

Ensure compliance with company policies and best practices.

Administer all open sales orders and ensure smooth order flow.

Multi-task between tools, validate order information, and verify payment terms.

Collaborate with multiple teams to complete daily tasks and resolve queries.

Qualification:

Graduate / Post Graduate in any stream (BA, B.Com, BBA).

Non-technical graduates only (BTech, BCA, BSc IT not eligible).

Skills:

Excellent spoken and written English, including strong email writing skills.

Attention to detail and high level of professionalism.

Analytical and critical thinking abilities.

Ability to work independently and in a team environment.

Strong organizational, time, and workflow management skills.

Customer service orientation and problem-solving mindset.

Salary:

Not disclosed by company

Other Details:

Experience: Freshers welcome (0 years)

Openings: 50

Shift: Rotational 24*7, 5 days working with 2 days off

Employment Type: Full-time, permanent

Industry: IT Services & Consulting

Role Category: Customer Retention – Voice / Blended